FAQ

General FAQ

Is the festival taking place online or offline?
Both! This year we have decided to do a hybrid format.
This means that we will be showing a selection of films from the 20th to the 24th of October 2021 at the CineStar Metropolis and at the Eldorado in Frankfurt.
From the 25th to the 31st of October 2021 we have prepared an online section which will be available on our website.

Where can I find more information on the supporting program?
All information regarding our supporting program is available on our homepage at www.projectkffm.de/en/supporting-program. Furthermore, you can receive more news on our social media.

Where can I get news and updates on changes concerning the program?
Our social media channels (Instagram, Twitter, Facebook) and our homepage will have all information concerning our program, this includes possible changes as well.

How do I redeem Coupons?
You can redeem coupons during the purchase of a ticket. There will be an extra box for voucher redemption. Both voucher and tickets are non-refundable.
Kindly note that ticket purchase is only available online.

In which language are the films available?
All films, both online and offline, will be shown in the original version (Korean) with either English or German subtitles. More information on which film will have which subtitle will be available on our website www.projectkffm.de/en.

I have a Cinestar/Eldorado voucher. Can I redeem it for tickets of your festival?
No, tickets and vouchers for the 10th Korean Film Festival Frankfurt are issued exclusively by Project K and are separate from either of the theatres.

How can I contact the Project K team for further questions?
We will be present with an information booth in the cinemas during the offline week of the festival, you may also reach us by mail via info@project-k-frankfurt.de.

Offline FAQ

Where do I find more information about the films?
More information about the films and their screening details (time and place of screening) will be listed on our homepage www.projectkffm.de/en under sections CineStar Metropolis, Eldorado and Online. Both theaters will play different films.

Where and how do I purchase tickets?
As a safety measure and to avoid unnecessary contact all tickets will be available online only. Our website will link you to the ticket sale. If you run into difficulties our team will be available at the Project K information booth at the theatres during the offline week of the festival. You can also reach us by mail via info@project-k-frankfurt.de. Tickets can be brought to the cinemas either as a printed version or as an e-ticket.

Can I reserve tickets/seats?
Tickets/seats cannot be reserved, they have to be purchased directly.

Which COVID-19 safety measures are applied in the theatres?
In the cinemas the co-called 3G measures (vaccinated, tested or recovered) are applied. For current information, please visit the websites of Stadt Frankfurt and of the respective theatres:
Stadt Frankfurt: https://frankfurt.de/de-de/service-und-rathaus/verwaltung/aemter-und-institutionen/hauptamt-und-stadtmarketing/buergerbuero-und-ehrenamt/coronavirus–fragen-und-antworten
Cinestar Metropolis: https://www.cinestar.de/kino-frankfurt-main-metropolis
Eldorado: https://www.arthouse-kinos.de/die-kinos/eldorado/

Online FAQ

How can I watch the movies from the online section?
Films of the online section are available for streaming on respective dates during the online week of the festival.
Once purchased, the film can be accessed within a 24 hours time frame. Payment methods for online films are via Stripe or credit card.

Can I watch the films from overseas?
All films are available in Germany only.

Is there a discount?
There is a 10% discount for our special fokus: diaspora films, add the code PROEJCTK10 when purchasing tickets for our classic films.